Privacy Policy

Telesima and her staff truly respect your privacy. This Privacy Policy is designed to ensure the protection of your personal information and applies to websites at (the "Website") and the Telesima tracking platform

The management and protection of the personal data of the Telesima customer / user is subject to the terms of this document and to the relevant provisions of Greek law (Law 2472/1997 on the Protection of Individuals from the Protection of Personal Data as supplemented by the decisions of the President of the Commission for the Protection of Personal Data, DD 207/1998 and 79/2000 and Article 8 of Law 2819/2000), European law (Directives 95/46 / EC and 97/66 / EC ) as well as the new European General Data Protection Regulation (GDPR) Union.

We advise customers / users of Telesima websites to periodically review these terms for any changes, as the continued use of the website on their behalf implies acceptance of all possible modifications.

As described in this Privacy Policy, we collect only the necessary personal information needed for the services provided by the Website and we will inform you how we use your personal information.

  1. Collection of personal information

    Telesima collects personal data of customers / users which they voluntarily register and takes all necessary measures to safeguard the confidentiality of data and protect it, which is disclosed to third parties only if this is permitted or required by Law and / or competent authorities.

    The personal information collected on the website depends on the service that the individual visitor / user wants to use and can be full name, surname, tax ID number, VAT number, address, telephone number, email address, telemetry data - tracking. Where appropriate and depending on the service requested, it is optional that some of the above information is filled in by the customer / user. The above data are necessary for the use of the services as well as for the issuance of the relevant documents (tax), they are kept in the Telesima file and can never be disclosed to third parties.

    Customers / users are solely responsible for any third party's personal data being posted to Telesima's sites without authorization or consent, as well as for the submission of false, untrue or inaccurate data and data for deception or misleading purposes. Telesima reserves the right to claim damages from the user in the event of any kind of damage resulting from the breach of the aforementioned terms, to refuse a password or to cancel a granted password or to terminate the service to the customer / user. In any case, the customer / user of Telesima's web sites has the right to access and objection (including correction or deletion) of any personal data concerning him / her that are processed and processed.

    No credit card information or bank account information is ever registered or requested for any payment of the services and products provided by Telesima.

    In addition, Telesima collects information when you visit us online, as well as through the emails we exchange, about how the User uses the services, such as the type of content being displayed, or the frequency and duration of its activities. In addition, Telesima collects information from or about the devices through which the User acquires access to the services, depending on the rights he has delegated.

  2. Use personal information

    Personal information of the site's customers / users is used for the purposes set out in this Privacy Policy or as indicated when submitted or collected. We may need to collect your personal information to provide you with support services or information such as a product or service you have requested, a newsletter or email updates. Telesima can associate the information it collects from the different devices of the User, this contributes to the consistency of the Services provided. The collection of these data allows us to personalize your online experience, improve the performance, usability and effectiveness of the site and evaluate the effectiveness of the marketing activities of our services.

    Personal data collected by site tracking devices are used to provide customer / user services and are exclusively accessible and editable by them.

    When you use a Telesima Web site, including any product order, or query, you will provide your personal information. You agree to use such information to process such orders and related actions as may be required by the contractual relationship between you and us. Furthermore, we may occasionally use your name and email address to send you notifications about the services offered by Telesima that we think you may find valuable.

  3. Use cookies

    Telesima's site uses cookies to identify the customer / user in certain services and their pages. Cookies are small text files that are stored on the hard drive of each visitor / user and do not know any document or file from their computer. They are used to facilitate visitor / user access to the use of specific services on Telesima's site. for statistical purposes, to determine the areas where Telesima's site's services are useful or popular or for information purposes. The visitor / user of Telesima's site's can configure his computer in such a way that he or she warns him or her against the use of cookies in certain services or does not allow the acceptance of cookies in any way. If the visitor / user of the specific services and pages on Telesima's sites does not wish to use cookies to identify them, they may not have access to these services.

  4. Protection of personal information

    Telesima takes all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security for the User. All information relating to the User's personal data is secure and confidential. We receive your personal data if you choose to provide it.

    However, please be aware that no security measure is perfect or impenetrable. We also can not control the actions of other users with whom you may have chosen to share your access details and information.

    To enter the Telesima web site, two fields are used to identify the User: the Input Identifier (e-mail) and the Personal Security Password (password), which each time they are logged provide access with absolute security to their account. The User is the only person who has access to his / her data through the above secret code and is solely responsible for maintaining his / her secrecy and hiding it from third parties. In case of loss or leakage, you should immediately notify Telesima, otherwise the Company is not responsible for its use by an unauthorized person. Telesima recommends that, for security reasons, the user should change his password at regular intervals and avoid the use of easily traceable codes (eg date of birth or telephone). It is also recommended to use letters and numbers and symbols (eg $^*#@__) when creating the password.

    The Recovery / Change of Password is automatically made through the Telesima web site and a link is uploaded which takes the recovery process exclusively to the email address registered by the customer / user and can not intervene with the company's personnel.

    The User, in order to ensure the security of his data, should not himself make any disclosure of such data, or of the access data, to third parties.

  5. Encryption - Controlled Access

    To ensure the confidentiality of data transfer, the SSL-256bit encryption protocol is used. Encryption is a way to encode the information so that it gets secure to its recipient.

    Access to Telesima (servers) systems is controlled by a firewall that allows users to use specific services while prohibiting access to Company-owned systems and databases with confidential data and information.

  6. Data retention

    Telesima retains your information only for the time necessary for the purposes set out in this Privacy Policy for as long as your Telesima account remains active or as required to provide you with the Services. If you no longer wish Telesima to use your information to provide you with the Services, you may upon your request close your account and Telesima will delete the information it holds concerning you unless Telesima needs to keep and use your information in order to meet its legal obligations, to settle disputes and to implement the agreements between us.

  7. Protecting the privacy of children

    The Services we provide are for the general public. We do not collect, use and disclose knowingly any information that could reasonably be used to identify children under the age of 16 without the prior consent of their parents or in violation of applicable law.

  8. Withdrawal of consent

    You have the right to withdraw your consent to our processing of your information and your use of the Services we provide at any time.

    As you can consent to interact with our Services, you may also withdraw your consent through the Services we provide. You may choose to delete the data of your tracking devices belonging to your Telesima account or upon request your entire account and we will delete your information within a reasonable time.

    By withdrawing your consent to the use or disclosure of your information for the purposes set out in this Privacy Policy, you may not have access to all (or any of) the Services and we may not be able to provide you with all (or any of) the Services under this Privacy Policy and the Terms of Service we apply. In some cases, we may continue to process your information after you withdraw your consent, if there is a legal basis for doing so or if the withdrawal of your consent was limited to certain processing activities. For example, we may have information if we need to do so in order to meet our obligation of law, conflict resolution and the implementation of our agreements.

  9. Change ownership

    If the ownership or control of all or part of Telesima changes as a result of a merger, purchase or sale of assets, we may transfer your information to the new owner.

  10. External links

    Telesima contains links to sites and apps published by others. Note that we have no control over their privacy practices.

  11. Contact info

    For any questions about the above Privacy Policy, please contact us:
    Telemetry Products and Services
    Pirgos Ilias 36
    Tel: 2621028277